TERMS & CONDITIONS
EFFECTIVE FROM 11 March 2021
This page (together with the documents referred to within it) provides you with the terms and conditions on which we supply any of the products listed on our website, www.raceatyourpace.co.uk (our site).
Please read these terms and conditions carefully before engaging with our site. It is important that you should understand that by entering any challenge on our site, you agree to be bound by these terms and conditions, unless that agreement contradicts British law.
INFORMATION ABOUT US
This site is owned, controlled, and operated by Race At Your Pace Ltd. Our contact details are:
Race At Your Pace Ltd
We have no association or affiliation with any other company unless expressly stated.
By using this site, including when entering any challenge, you agree to be bound by these terms and conditions. We reserve the right to update and/or amend these terms and conditions from time to time, so you are advised to check them regularly.
In respect of any entry or order for the purchase of products, that order will be governed by the terms and conditions in place at the date of that order (subject to any subsequent amendments required by law).
By placing an entry through our site, you warrant that you are legally capable of entering into a binding contract and you are at least 18 years of age. If you are under 18 and entering a Family or Children’s Challenge, your entry should be submitted by your parent.
The entry prices of our Challenges are clearly shown on each relevant page and are normally correct. However, we are only human and can make mistakes. We therefore reserve the right to cancel entry where the price shown is clearly erroneous.
On submission of your entry, you will receive an email from us confirming its receipt. Your entry will constitute an undertaking by you to us to complete the challenge and submit your evidence in the timeframe agreed. We will confirm that your payment has been received and your reward will be despatched on the scheduled date once your evidence has been submitted and verified.
If payment is not received or is reversed the entry will be cancelled. if you have problems paying for your entry, please contact us and we will do everything we can to assist.
REFUNDS, TRANSFERS AND REPLACEMENTS
If you wish to transfer from the challenge, or withdraw completely and request a refund, you must notify us no later than seven (7) days after entering your challenge or purchasing your Annual Pass. A transfer can only be made to the next challenge month and not further ahead.
If you have a compression top added to your entry and for any reason you are unable to complete your challenge, you will still receive your top, provided you submit your evidence in the usual way.
In the unfortunate event that you receive your medal and/or top and find that it is defective, please let us know, providing photographic evidence where possible, and we will be happy to replace it for you. Please allow at least seven (7) working days from the date we agree to, for your refund or replacement to be processed. We will refund any money received from you using the same method originally used by you to pay for your entry.
To be eligible for a free entry you must have purchased an Annual Pass by 1st October of the challenge year.
Sale and clearance items are non-refundable and can only be exchanged for other sizes (where available).
CLAIMING PREVIOUS MEDALS AND MERCHANDISE
Upon completion of a challenge month, we diligently send email reminders prompting you to claim your well-deserved medal. We understand that life can get busy, which is why we generously reserve your medal for a period of 6 months. However, any unclaimed medals or merchandise beyond this timeframe will be recycled. Please note that refunds cannot be issued for unclaimed items.
Despite our best efforts to keep these pages as up to date as possible, your medal, compression top, or other purchased item or gift may change in appearance from those shown. These will only be cosmetic changes and the item you receive will always be of the same or higher quality.
This site is controlled and operated by us from our offices in the UK. We make no representation that material in the site is appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.
We use reasonable efforts to regularly update the site but make no representation or warranty in respect of accuracy or lack of errors. Use of the site is at the risk of the user.
We take no responsibility for direct, indirect, or consequential loss from use of the site and all implied warranties are excluded to the extent permissible under British law. We accept no liability for damage or data loss to the user’s PC following its use of the audio, video, data, or text on the site.
Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the entry price of the challenge you entered. Without in any way limiting our liability for death and/or personal injury caused by our negligence or breach of duty, we will not be liable for any direct, in direct or consequential loss.
Without limiting your statutory rights, we will not be held liable for any failure to fulfil our obligations hereunder caused by events beyond our reasonable control. No failure by us to enforce a right hereunder will be deemed a waiver of that right.
Any condition or term herein deemed for any reason invalid or legally unenforceable will be deemed severable from these terms and conditions and will not affect the enforceability of the remaining terms and conditions.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations in connection with an order that is caused by events outside our reasonable control (“Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes in particular (without limitation) the following:
- Strikes, lockouts, or other industrial action
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or notor threat or preparation for war
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster
- Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport
- Impossibility of the use of public or private telecommunications networks
- The acts, decrees, legislation, regulations, or restrictions of any government
Our performance regarding any entry is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.
You agree that communications between you and us will be made by email or other electronic means, and you consent to receive all communications from us in an electronic format. By agreeing to these terms and conditions, you agree that you have elected to enter any agreement for the purchase of products electronically and to receive any required communications, notices, or updates in an electronic format.
You may not transfer or assign any of your rights under these terms and conditions. We may transfer or assign any of our rights or obligations at any time where we reasonably believe that your rights will not be affected.
These terms and conditions and any orders made from the site are governed by British law. Any dispute or conflict arising out of or in connection with these terms and conditions or an order from the site shall be subject to the exclusive jurisdiction of the British courts.
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any order and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
From time-to-time Race At Your Pace Ltd promotional codes may become available for entries on this site. When entering, please insert the relevant promotional code at the checkout to qualify for your discount. Race At Your Pace Ltd reserves the right to withdraw offers at any time.
Promotional codes may not be used in conjunction with any other offer or merchandising promotions.
All material on this site is the copyright of Race At Your Pace Ltd. Reproduction of part or all of the contents in any form is prohibited.
Licence to copy for personal use: You may read, view, print and download the material on these pages for your personal, non‐commercial use only.
Licence to recopy for limited purposes: You may re-copy the material to individual third parties for their personal information only, but only if you acknowledge the site as the source of the material. You must include such acknowledgement and the site address (www.raceatyourpce.co.uk) in the copy of the material; and inform the third party that these conditions apply to him or her and that he/she must comply with them.
This licence to recopy does not permit incorporation of the material or any part of it in any other work or publication, whether in hard copy or electronic or any other form. In particular (but without limitation) no part of the site may be distributed or copied for any commercial purpose. No part of the site may be reproduced on or transmitted to or stored in any other web site or other form of electronic retrieval system.
Certain hypertext links in this site will lead you to sites which are not under our control. Links to third party websites on the site are provided solely for your convenience. When you activate any of these, you will leave the site. We accept no responsibility or liability for the contents of any third-party site to which a hypertext link exists and gives no representation or warranty (express or implied) as to the information contained on such sites.
We have no control over the nature and contents of such sites and do not endorse or make representations about those sites, the information they contain nor any third-party’s products or services. If you decide to access any of the third-party websites linked to the site, you do so entirely at your own risk.
Our website uses category 1 and 2 cookies to keep items in your shopping basket whilst you navigate through different pages, and for Google Analytics to track trends in user behaviour on our site. All data is anonymous and necessary for us to give you a great service.
Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.
Categorisation of Cookies
Category 1: Strictly Necessary Cookies
These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, e.g., shopping baskets or e-billing, cannot be provided. For these types of cookies that are strictly necessary, no consent is required.
Category 2: Performance Cookies
These cookies collect information about how visitors use a website, for example, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device.
GROUP CHALLENGES AND DATA PRIVACY
When participating in a group challenge, whether it’s organised by your workplace, friends and family, a social group, or a charity group, we want to assure you that your privacy and personal information are of utmost importance to us. This section outlines how your data is handled and who has access to it.
1. Personal Information Collected: As part of the group challenge registration process, we collect the following personal information:
a. Name: We require your name to identify you within the group challenge and facilitate effective communication.
b. Email Address: Your email address is used for important updates, notifications, and communication related to the group challenge.
c. Entry Type: We may ask for specific details related to your entry type to categorise participants and ensure fair competition.
2. Data Visibility: In order to facilitate the group challenge experience, certain information will be visible to designated individuals or groups as follows:
a. Team Admin: The team admin, appointed by your group challenge organiser, will have access to your name, email address, and entry type for the purpose of managing team membership and communication, they will not have access to any of your other personal details.
b. Leaderboard (Opt-In): If your team has opted to participate in the leaderboard, your progress may be visible to members of the same group. This allows for a sense of healthy competition and motivation within the group.
3. Data Security and Confidentiality: We take your data security seriously and implement appropriate measures to safeguard your personal information. We restrict access to your data to authorised personnel only and ensure that it is securely stored and transmitted.
4. Data Sharing and Third Parties: We do not share your personal information with any third parties, except as required by law or as necessary to provide the group challenge services. We value your trust and will not sell, rent, or disclose your personal information without your explicit consent.
5. Data Retention: We will retain your personal information for the duration of the group challenge and for a reasonable period thereafter, as required for administrative, legal, or operational purposes.
By participating in the group challenge, you acknowledge and agree to the collection, use, and disclosure of your personal information as described in this section. If you have any concerns or questions about the handling of your data, please contact our team for assistance, firstname.lastname@example.org