PRIVACY POLICY
Race At Your Pace Ltd (“We”) take the privacy of your information very seriously. For the purpose of the Data Protection Act 1998 (the “Act”), we are the data controller in respect of information collected on our site, www.raceatyourpace.co.uk (“our site”) and adhere to the principles contained in the Act. This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully. By using our site and any services we offer via the site, you are agreeing to be bound by this policy in respect of the information collected about you via our site.
1. Contact
If you have any questions, comments and requests about this policy, please get in touch with us by sending us an email or writing to us and we’ll do our best to answer your questions.
Our contact details are:
Race At Your Pace Ltd
Unit 1-8,
Curload,
Somerset,
TA3 6LD
Email: info@raceatyourpace.co.uk
2. Information we may collect from you.
We may collect and process the following data about you:
2.1. Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our email services, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
2.2. If you contact us, we may keep a record of that correspondence.
2.3. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
2.4. Details of transactions you carry out through our site.
2.5. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
3. IP addresses and cookies
3.1. We may collect information about your computer, including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
3.2. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. They help us to improve our site and to deliver a better and more personalised service. We may use both “session” cookies and “persistent” cookies on our website. They enable us:
3.2.1. To estimate our audience size and usage pattern.
3.2.2. To store information about your preferences, and so allow us to customise our site according to your individual interests.
3.2.3. To speed up your searches.
3.2.4. To recognise you when you return to our site.
3.3. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
3.4. We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of our website. Google will store this information.
3.5. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
3.6. Please note that our advertisers may also use cookies, over which we have no control.
4. Transferring your information outside Europe.
4.1. As part of the services offered to you through the Site, the information you provide to us may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are located in a country outside of the EEA. By submitting your personal data, you agree to this transfer, storing or processing. If we transfer your information outside of the EEA in this way, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
4.2. If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
5. Security.
5.1. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. For security reasons we do not store any of your credit card details on our servers.
5.2. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. Uses made of the information.
6.1. We use information held about you in the following ways:
6.1.1. To ensure that content from our site is presented in the most effective manner for you and for your computer.
6.1.2. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
6.1.3. To carry out our obligations arising from any contracts entered into between you and us.
6.1.4. To allow you to participate in interactive features of our service, when you choose to do so.
6.1.5. To notify you about changes to our service.
6.2. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous transaction with you.
6.4. If you are a new customer, we will contact you by electronic means only if you have consented to this.
7. Disclosure of your information.
7.1. We may disclose your personal information to third parties:
7.1.1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
7.1.2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
7.1.3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or and other agreements; or to protect our rights, property, or safety, our customers, or others. This includes exchanging information with our licensees and franchisees and exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
8. Changes to your details.
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us as set out above.
9. Use of forums or chat rooms
The Site may from time to time include chat rooms, forums, message boards, and/or news groups on which you can post information. Any information that you post in these areas becomes public information and you should always be careful when deciding to disclose your personal details as part of that information.
10. Linking to third party websites.
10.1. Our site may, from time to time, contain links to and from the websites of our franchisees, partner networks, advertisers and affiliates.
10.2. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
10.3. In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
11. Your rights.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us. Our contact details can be found in paragraph 1 of this privacy policy.
13. Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
14. Request for deletion
You have the right to request that we delete all personal data that we hold about you. This may include, but is not limited to, your name, email address, date of birth, gender, and postal address. To request deletion of this data that we hold, please contact us via email at info@raceatyourpace.co.uk. Your request will be processed within 5 working days.
15. Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.