{"id":240,"date":"2018-04-09T10:14:35","date_gmt":"2018-04-09T09:14:35","guid":{"rendered":"https:\/\/www.raceatyourpace.co.uk\/?page_id=240"},"modified":"2024-04-19T14:59:30","modified_gmt":"2024-04-19T13:59:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.raceatyourpace.co.uk\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container fusion-parallax-none hero-padding nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-image:url(&quot;https:\/\/www.raceatyourpace.co.uk\/wp-content\/uploads\/New-Background.png&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" id=\"swimming-hero\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"max-width:104%;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:1.111rem;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 sm-text-align-center\"><h1><span style=\"color: #ffffff;\">FREQUENTLY ASKED QUESTIONS<\/span><\/h1>\n<\/div><script>\njQuery(window).on('load', function(){\n\tlet a = window.location.href.split('\/');\n    if(a[a.length-1].indexOf('#') !== -1){\n        jQuery([document.documentElement, document.body]).animate({\n          scrollTop: jQuery('[href=\"'+a[a.length-1]+'\"]').offset().top-200\n      }, 1000);\n  \t}\n});\n<\/script><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-custom-z-index\" style=\"--awb-background-repeat:repeat;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-z-index:9999;--awb-padding-top:120px;--awb-padding-bottom:100px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-top:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0.3rem;--awb-margin-top-small:0px;--awb-font-size:2rem;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;font-size:1em;--fontSize:36;line-height:1.16;\">What category is your question related to?<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-div\" style=\"--awb-margin-top:0px;--awb-margin-bottom:2rem;--awb-margin-top-small:0px;\"><div class=\"fusion-title-heading title-heading-center title-heading-tag fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:18;--minFontSize:18;line-height:1.8;\">Select a topic below and find an answer to our most frequently asked questions.<\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last topic-box\" style=\"--awb-bg-size:cover;--awb-margin-top:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><a id=\"faq-challenges\" class=\"fusion-one-page-text-link faq-topic\" href=\"#faqs\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 35 35\"><defs><style>.cls-1{fill:none;stroke:#2dbbdb;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style><\/defs><path class=\"cls-1\" d=\"M256.8,261.54A16.5,16.5,0,1,0,273.3,278,16.49,16.49,0,0,0,256.8,261.54ZM263,286.6l-6.23-3.27-6.22,3.27,1.19-6.93-5-4.91,7-1,3.11-6.31,3.12,6.31,7,1-5,4.91Z\" transform=\"translate(-239.3 -260.54)\"\/><\/svg>Challenges<\/a>\n<a id=\"faq-evidence\" class=\"fusion-one-page-text-link faq-topic\" href=\"#faqs\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 35.61 35.82\"><defs><style>.cls-1{fill:none;stroke:#2dbbdb;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style><\/defs><circle class=\"cls-1\" cx=\"11.68\" cy=\"11.84\" r=\"3.4\"\/><circle class=\"cls-1\" cx=\"24.36\" cy=\"24.57\" r=\"10.25\"\/><path class=\"cls-1\" d=\"M334.38,284.7a10.24,10.24,0,0,1,7.93-10,13.31,13.31,0,0,0,.23-1.68,10.19,10.19,0,0,0,.08-1.24,10.68,10.68,0,0,0-21.36,0,10.19,10.19,0,0,0,.08,1.24c.79,9.85,10.6,17.45,10.6,17.45a31.81,31.81,0,0,0,2.92-2.69A10.26,10.26,0,0,1,334.38,284.7Z\" transform=\"translate(-320.26 -260.13)\"\/><polyline class=\"cls-1\" points=\"20.2 24.23 23.44 27.52 28.85 21.05\"\/><\/svg>\nEvidence<\/a>\n<a id=\"faq-med-tops\" class=\"fusion-one-page-text-link faq-topic\" href=\"#faqs\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 36.89 35.82\"><defs><style>.cls-1{fill:none;stroke:#2dbbdb;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style><\/defs><path class=\"cls-1\" d=\"M168.25,274.63a10.16,10.16,0,1,0,10.16,10.15A10.15,10.15,0,0,0,168.25,274.63Zm3.83,15.43-3.83-2-3.83,2,.73-4.27-3.1-3,4.29-.62,1.91-3.89,1.92,3.89,4.28.62-3.1,3Zm-6.66-15.27V261.13m5.66,13.66V261.13\" transform=\"translate(-157.09 -260.13)\"\/><path class=\"cls-1\" d=\"M171.08,266.18l1.1-1.11a10.25,10.25,0,0,1,3.37-2.26l2.08-.86h6.73l2.09.86a10.1,10.1,0,0,1,3.34,2.25l3.19,3.22-3.48,4-1.87-1.59v14.57h-6.74\" transform=\"translate(-157.09 -260.13)\"\/><polyline class=\"cls-1\" points=\"17.05 16.39 17.05 10.58 15.29 12.18 13.99 10.65\"\/><line class=\"cls-1\" x1=\"23.79\" y1=\"25.16\" x2=\"21.32\" y2=\"25.16\"\/><path class=\"cls-1\" d=\"M181,265a2.88,2.88,0,0,0,3.09-3.09H177.9A2.89,2.89,0,0,0,181,265Z\" transform=\"translate(-157.09 -260.13)\"\/><\/svg>\nMedals & Tops<\/a>\n<a id=\"faq-app\" class=\"fusion-one-page-text-link faq-topic\" href=\"#faqs\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 35.82 35.82\"><defs><style>.cls-1{fill:none;stroke:#2dbbdb;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style><\/defs><rect class=\"cls-1\" x=\"1\" y=\"1\" width=\"33.82\" height=\"33.82\" rx=\"7.78\"\/><path class=\"cls-1\" d=\"M507.14,280.17A15,15,0,0,0,508,278a7.59,7.59,0,0,0,.38-1.51v0a8.32,8.32,0,0,0,.09-1.12,7.91,7.91,0,0,0-15.81,0,8.32,8.32,0,0,0,.09,1.12v0a7.59,7.59,0,0,0,.38,1.51c1.68,5.27,7.43,10.65,7.43,10.65a39.18,39.18,0,0,0,4.66-5.39s-9.32,1.78-12.19-5.57\" transform=\"translate(-482.7 -260.13)\"\/><circle class=\"cls-1\" cx=\"17.91\" cy=\"15.03\" r=\"4.25\"\/><circle class=\"cls-1\" cx=\"17.91\" cy=\"15.03\" r=\"0.65\"\/><\/svg>\nApp<\/a>\n<a id=\"faq-account\" class=\"fusion-one-page-text-link faq-topic\" href=\"#faqs\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 35.82 35.82\"><defs><style>.cls-1{fill:none;stroke:#2dbbdb;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style><\/defs><path class=\"cls-1\" d=\"M593,290.72c-1.94-4.43-5.38-9.2-11.17-9.2s-9.35,4.73-11.25,9.14\" transform=\"translate(-563.96 -260.13)\"\/><circle class=\"cls-1\" cx=\"17.91\" cy=\"13.09\" r=\"4.82\"\/><circle class=\"cls-1\" cx=\"17.91\" cy=\"17.91\" r=\"16.91\"\/><\/svg>\nAccount<\/a>\n<a id=\"faq-annual-pass\" class=\"fusion-one-page-text-link faq-topic\" href=\"#faqs\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 43.29 35.82\"><defs><style>.cls-1{fill:none;stroke:#2dbbdb;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style><\/defs><path class=\"cls-1\" d=\"M391.87,330.36a2,2,0,0,1,1.7-3v-3.45a2,2,0,1,1,0-4v-3.45H358.71v3.45a2,2,0,0,1,0,4v3.45a2,2,0,0,1,0,4v3.45h6\" transform=\"translate(-357.71 -315.43)\"\/><line class=\"cls-1\" x1=\"11.65\" y1=\"4.42\" x2=\"11.65\" y2=\"8.44\"\/><path class=\"cls-1\" d=\"M394.67,344.47a2,2,0,0,1,2.45-1.39l.91-3.33a2,2,0,1,1,1.05-3.84l.91-3.33-33.61-9.22-.92,3.33a2,2,0,1,1-1,3.85l-.91,3.32a2,2,0,0,1-1.05,3.85l-.92,3.33,33.62,9.21.91-3.33A2,2,0,0,1,394.67,344.47Z\" transform=\"translate(-357.71 -315.43)\"\/><line class=\"cls-1\" x1=\"18.04\" y1=\"14.04\" x2=\"15\" y2=\"25.12\"\/><\/svg>\nAnnual Pass<\/a>\n<a id=\"faq-loyalty-reward\" class=\"fusion-one-page-text-link faq-topic\" href=\"#faqs\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 30.21 35.82\"><defs><style>.cls-1{fill:none;stroke:#2dbbdb;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style><\/defs><path class=\"cls-1\" d=\"M472.83,343.2a14.11,14.11,0,1,0-19.26,5.16A14.1,14.1,0,0,0,472.83,343.2Zm-16.14-20.93v-5.84m7.86,5.84v-5.84m-9,17.41,2.26-2.22v9.13m3-7.25s.71-2.46,2.54-1.88c1.63.52,1.87,3.28-2.74,9h4.1m-4.54,5.72a.47.47,0,1,1,.47.47A.47.47,0,0,1,460.15,346.3Zm.94-20.31a.47.47,0,1,1-.47-.47A.47.47,0,0,1,461.09,326Zm8.09,15.64A.47.47,0,0,1,469,341a.46.46,0,0,1,.64-.17.47.47,0,0,1-.47.81Zm-17.12-11a.47.47,0,1,1-.64.17A.47.47,0,0,1,452.06,330.66Zm17.59.81a.47.47,0,1,1,.17-.64A.47.47,0,0,1,469.65,331.47Zm-18.06,9.35a.46.46,0,0,1,.64.17.47.47,0,1,1-.64-.17Zm13.7,4.35a.47.47,0,1,1,.81-.46.46.46,0,0,1-.17.63A.46.46,0,0,1,465.29,345.17ZM456,327.12a.46.46,0,0,1-.18.63.45.45,0,0,1-.63-.17.47.47,0,1,1,.81-.46Zm14.82,9.49a.47.47,0,1,1,.47-.47A.47.47,0,0,1,470.77,336.61Zm-20.31-.93a.47.47,0,1,1,0,.93.47.47,0,0,1,0-.93Zm15.64-8.1a.47.47,0,0,1-.81-.46.47.47,0,0,1,.64-.18A.47.47,0,0,1,466.1,327.58Zm-11,17.13a.46.46,0,0,1,.63-.18.48.48,0,0,1,.18.64.46.46,0,0,1-.64.17A.45.45,0,0,1,455.14,344.71Z\" transform=\"translate(-445.51 -315.43)\"\/><\/svg>\nLoyalty Reward<\/a>\n<a id=\"faq-show-all\" class=\"fusion-one-page-text-link faq-topic faq-menu-active\" href=\"#faqs\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 32.15 23.16\"><defs><style>.cls-1{fill:none;stroke:#2dbbdb;stroke-linecap:round;stroke-linejoin:round;stroke-width:2px;}<\/style><\/defs><ellipse class=\"cls-1\" cx=\"16.07\" cy=\"14.45\" rx=\"14.18\" ry=\"7.71\"\/><circle class=\"cls-1\" cx=\"16.07\" cy=\"14.45\" r=\"4.4\"\/><line class=\"cls-1\" x1=\"16.07\" y1=\"1\" x2=\"16.07\" y2=\"3.04\"\/><line class=\"cls-1\" x1=\"24.35\" y1=\"2.59\" x2=\"23.57\" y2=\"4.27\"\/><line class=\"cls-1\" x1=\"31.15\" y1=\"6.74\" x2=\"30.01\" y2=\"7.9\"\/><line class=\"cls-1\" x1=\"7.8\" y1=\"2.59\" x2=\"8.58\" y2=\"4.27\"\/><line class=\"cls-1\" x1=\"1\" y1=\"6.74\" x2=\"2.14\" y2=\"7.9\"\/><\/svg>\nShow All<\/a>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last faq-container\" style=\"--awb-padding-top:90px;--awb-padding-bottom:2.5rem;--awb-bg-size:cover;--awb-margin-top:0px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-menu-anchor\" id=\"faqs\"><\/div><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:9px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:rgba(249,249,251,0);--awb-border-color:rgba(230,25,115,0);--awb-background-color:#ffffff;--awb-divider-color:rgba(226,226,226,0);--awb-divider-hover-color:rgba(226,226,226,0);--awb-icon-color:#ffffff;--awb-title-color:#e61973;--awb-content-color:#212934;--awb-icon-box-color:rgba(33,41,52,0);--awb-toggle-hover-accent-color:#e61973;--awb-title-font-family:&quot;Oswald&quot;;--awb-title-font-weight:300;--awb-title-font-style:normal;--awb-title-font-size:1.556rem;--awb-content-font-family:&quot;Ropa Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:regular;\" id=\"faqs\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-240-1\"><div class=\"fusion-panel panel-default faq-challenges faqs panel-967072dc8fc015120 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_967072dc8fc015120\"><a aria-expanded=\"false\" aria-controls=\"967072dc8fc015120\" role=\"button\" data-toggle=\"collapse\" data-target=\"#967072dc8fc015120\" href=\"#967072dc8fc015120\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How much are the challenges?<\/span><\/a><\/h4><\/div><div id=\"967072dc8fc015120\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_967072dc8fc015120\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>For UK participants, entry for the run, walk, bike, swim, step, wheelchair and multi-activity challenges is just \u00a314.95. You can add any extras such as a compression top or personalised distance medal to your entry on the entry form.<\/p>\n<p>Kids challenges are \u00a311.95.<\/p>\n<p>For overseas participants there is a \u00a35.00 charge to cover international postage.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-med-tops faqs panel-f52c32755de16fd4b fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f52c32755de16fd4b\"><a aria-expanded=\"false\" aria-controls=\"f52c32755de16fd4b\" role=\"button\" data-toggle=\"collapse\" data-target=\"#f52c32755de16fd4b\" href=\"#f52c32755de16fd4b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is a personalised distance medal?<\/span><\/a><\/h4><\/div><div id=\"f52c32755de16fd4b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f52c32755de16fd4b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You can have your medal personalised with your exact distance for the month!<\/p>\n<p>For example, if you entered a <strong>standard<\/strong> 50 mile challenge and completed this by covering 56 miles we would send your medal with 50 miles on it as you&#8217;d reached your target. However, if you had opted for a personalised distance medal we would engrave the medal with your actual total for the month, 56!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-med-tops faqs panel-6bf8311396a3d4d1b fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6bf8311396a3d4d1b\"><a aria-expanded=\"false\" aria-controls=\"6bf8311396a3d4d1b\" role=\"button\" data-toggle=\"collapse\" data-target=\"#6bf8311396a3d4d1b\" href=\"#6bf8311396a3d4d1b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is a personalised distance top?<\/span><\/a><\/h4><\/div><div id=\"6bf8311396a3d4d1b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6bf8311396a3d4d1b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Not only can you have your medal engraved with your challenge distance for the month, but you can now have this on your training top too!<\/p>\n<p>Whichever challenge you&#8217;re taking part in, you can choose to have the month and challenge distance put on your training top! Your top <strong>will always be the same distance as your medal<\/strong> and feature a design to match too. <a href=\"https:\/\/www.raceatyourpace.co.uk\/medals-tops\/\">Click here to see this month&#8217;s design <\/a>and don&#8217;t forget to add yours to your entry!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-app faqs faq-account panel-03c2a9853c0d77dc2 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_03c2a9853c0d77dc2\"><a aria-expanded=\"false\" aria-controls=\"03c2a9853c0d77dc2\" role=\"button\" data-toggle=\"collapse\" data-target=\"#03c2a9853c0d77dc2\" href=\"#03c2a9853c0d77dc2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I can't see my challenge<\/span><\/a><\/h4><\/div><div id=\"03c2a9853c0d77dc2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_03c2a9853c0d77dc2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Your challenge will be under <strong>current<\/strong> in the <strong>challenges<\/strong> tab. If the challenge month hasn\u2019t started though, your challenge will be under <strong>upcoming<\/strong>.<\/p>\n<p>If your challenge still isn&#8217;t there, please make sure you&#8217;re signed into the correct account. If you created your account using your email address please ensure you log in using that address and your password, and not using a social login. If you do tap continue with Apple, Facebook or Google when your account was created with your email address then this will create a new account. Simply log out and back in again using the correct method.<\/p>\n<p>The last option is that you may have more than once profile on your account. To check this simply tap the initials in the top right hand corner and choose &#8216;swap profiles&#8217;.<\/p>\n<p>If your challenge still isn\u2019t showing after this, <a href=\"https:\/\/www.raceatyourpace.co.uk\/contact\/\">please contact us<\/a> and we can help.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faqs faq-challenges panel-a209524b449612410 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a209524b449612410\"><a aria-expanded=\"false\" aria-controls=\"a209524b449612410\" role=\"button\" data-toggle=\"collapse\" data-target=\"#a209524b449612410\" href=\"#a209524b449612410\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I haven't received my medal<\/span><\/a><\/h4><\/div><div id=\"a209524b449612410\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a209524b449612410\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We start despatching medals towards the end of the challenge. We&#8217;ll send you an email to let you know when yours is on its way!<\/p>\n<p>Medals for the UK will usually be delivered within 5 days, or 10 days for international deliveries.<\/p>\n<p>If you complete your challenge early in the month, your medal will still be sent towards the end of the challenge. If you do complete early, remember you can increase your distance if you&#8217;d like to! <a href=\"http:\/\/app.raceatyourpace.co.uk\/\">You can log in here to do so!<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faqs faq-account faq-challenges panel-d4599966ed299cbdc fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d4599966ed299cbdc\"><a aria-expanded=\"false\" aria-controls=\"d4599966ed299cbdc\" role=\"button\" data-toggle=\"collapse\" data-target=\"#d4599966ed299cbdc\" href=\"#d4599966ed299cbdc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I need to create an account? <\/span><\/a><\/h4><\/div><div id=\"d4599966ed299cbdc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d4599966ed299cbdc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>To make the most of your Race At Your Pace challenge, you&#8217;ll need to create an account.<\/p>\n<p>It takes no time at all to do and once you&#8217;re in you&#8217;ll be able to see your challenge, change to your distance, add progress, and watch your total grow!<\/p>\n<p>If you&#8217;ve already entered a challenge as a guest then just ensure you use the same email address when you sign up that you did when joining your challenge. When you do, your challenge will automatically appear in your app!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faqs faq-account faq-challenges panel-6f9a6ead3e53472bb fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_6f9a6ead3e53472bb\"><a aria-expanded=\"false\" aria-controls=\"6f9a6ead3e53472bb\" role=\"button\" data-toggle=\"collapse\" data-target=\"#6f9a6ead3e53472bb\" href=\"#6f9a6ead3e53472bb\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I change my distance or challenge?<\/span><\/a><\/h4><\/div><div id=\"6f9a6ead3e53472bb\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_6f9a6ead3e53472bb\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, you can, and it&#8217;s really easy to do.<\/p>\n<p>Simply log in to your account, find the challenge and tap the three dots next to it. Then tap &#8216;change distance&#8217; and you&#8217;ll see your options there.<\/p>\n<p>To change your challenge type, please <a href=\"https:\/\/www.raceatyourpace.co.uk\/contact\">contact us<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faqs faq-evidence panel-dbab1ca1d35e223b7 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dbab1ca1d35e223b7\"><a aria-expanded=\"false\" aria-controls=\"dbab1ca1d35e223b7\" role=\"button\" data-toggle=\"collapse\" data-target=\"#dbab1ca1d35e223b7\" href=\"#dbab1ca1d35e223b7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I add progress?<\/span><\/a><\/h4><\/div><div id=\"dbab1ca1d35e223b7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_dbab1ca1d35e223b7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Simply open the challenge and hit the pink &#8216;add progress&#8217; button. Enter your miles, km or steps, and add the date. If you have any screenshots to add, you can do that here too.\u00a0 Then click <strong>save<\/strong> and you\u2019re all done!<\/p>\n<p>You can also link your Race At Your Pace app with Strava, Fitbit or Apple Health! Just tap to add progress and choose &#8216;connect with tracking apps&#8217;, or choose &#8216;manage connections&#8217; from the menu.<\/p>\n<p>Remember, you can add progress whenever you like. If you want to add it multiple times a day or perhaps just once a month, thats absolutely fine.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faqs faq-account panel-5fde66544f8ae3667 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5fde66544f8ae3667\"><a aria-expanded=\"false\" aria-controls=\"5fde66544f8ae3667\" role=\"button\" data-toggle=\"collapse\" data-target=\"#5fde66544f8ae3667\" href=\"#5fde66544f8ae3667\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I update my address?<\/span><\/a><\/h4><\/div><div id=\"5fde66544f8ae3667\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5fde66544f8ae3667\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The address your pack will be sent to can be found in your confirmation email.<\/p>\n<p>If you need to change your address for an existing challenge, <a href=\"https:\/\/www.raceatyourpace.co.uk\/contact\">please contact us<\/a>\u00a0before marking your challenge as complete.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faqs faq-account panel-341128c2a559fa713 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_341128c2a559fa713\"><a aria-expanded=\"false\" aria-controls=\"341128c2a559fa713\" role=\"button\" data-toggle=\"collapse\" data-target=\"#341128c2a559fa713\" href=\"#341128c2a559fa713\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I add another profile? <\/span><\/a><\/h4><\/div><div id=\"341128c2a559fa713\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_341128c2a559fa713\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>When you&#8217;re logged in, simply click the initials in the top right hand corner to open the menu and select<strong> profiles<\/strong>.<\/p>\n<p>Tap &#8216;<strong>Add New Profile&#8217;<\/strong>, enter the details and hit &#8216;finish&#8217;.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faqs faq-evidence panel-8d785fc1cabef81f9 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_8d785fc1cabef81f9\"><a aria-expanded=\"false\" aria-controls=\"8d785fc1cabef81f9\" role=\"button\" data-toggle=\"collapse\" data-target=\"#8d785fc1cabef81f9\" href=\"#8d785fc1cabef81f9\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I don't have evidence, can I still receive my medal? <\/span><\/a><\/h4><\/div><div id=\"8d785fc1cabef81f9\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_8d785fc1cabef81f9\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Of course! As long as you\u2019ve completed your challenge distance, you don\u2019t have to upload the evidence.<\/p>\n<p>You\u2019ll still need to mark your challenge as complete. To do this, find your challenge in the <strong>challenges<\/strong> tab and tap &#8216;finish challenge&#8217;.<\/p>\n<p>For more help with this, see our <a href=\"https:\/\/raceayp-userguides.s3.eu-west-2.amazonaws.com\/Completing-Your-Challenge%E2%80%93Quick-Guide.pdf\">quick guide here<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faqs faq-account panel-4650164c45f12fa6f fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4650164c45f12fa6f\"><a aria-expanded=\"false\" aria-controls=\"4650164c45f12fa6f\" role=\"button\" data-toggle=\"collapse\" data-target=\"#4650164c45f12fa6f\" href=\"#4650164c45f12fa6f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How can I change my top size?<\/span><\/a><\/h4><\/div><div id=\"4650164c45f12fa6f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4650164c45f12fa6f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>If you have ordered the wrong top size, please <a href=\"https:\/\/www.raceatyourpace.co.uk\/contact\/\">contact us to make amendments<\/a>. We&#8217;ll always do our very best to help but monthly challenge tops sell out very quickly, so if you&#8217;d need to change the size please get in touch as soon as you can.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-med-tops faqs panel-bfbad4e1f3ed4242c fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bfbad4e1f3ed4242c\"><a aria-expanded=\"false\" aria-controls=\"bfbad4e1f3ed4242c\" role=\"button\" data-toggle=\"collapse\" data-target=\"#bfbad4e1f3ed4242c\" href=\"#bfbad4e1f3ed4242c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What size training top shall I choose?<\/span><\/a><\/h4><\/div><div id=\"bfbad4e1f3ed4242c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bfbad4e1f3ed4242c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The suggested size guide is below. Please bear in mind the tops are compression tops and are designed to have a tight fit.<\/p>\n<p><strong>Ladies:<\/strong><\/p>\n<p>S &#8211; 8-10<br \/>\nM &#8211; 10-12<br \/>\nL &#8211; 12-14<br \/>\nXL &#8211; 14-16<br \/>\n2XL &#8211; 16-18<br \/>\n3XL &#8211; 18-20<\/p>\n<p><strong>Men:<\/strong><\/p>\n<p>S &#8211; 88cm<br \/>\nM &#8211; 92cm<br \/>\nL &#8211; 96cm<br \/>\nXL &#8211; 100cm<br \/>\n2XL &#8211; 104cm<br \/>\n3XL &#8211; 108cm<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-fae16390bd2b17c38 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fae16390bd2b17c38\"><a aria-expanded=\"false\" aria-controls=\"fae16390bd2b17c38\" role=\"button\" data-toggle=\"collapse\" data-target=\"#fae16390bd2b17c38\" href=\"#fae16390bd2b17c38\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I walk and run on the same challenge?<\/span><\/a><\/h4><\/div><div id=\"fae16390bd2b17c38\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fae16390bd2b17c38\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>If you&#8217;d like to do this that isn&#8217;t a problem at all! In fact, our multi-activity challenge is perfect for you! On this challenge you choose your target distance and can complete the miles with any activities you like!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-evidence faqs panel-5979b6f0caa635823 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5979b6f0caa635823\"><a aria-expanded=\"false\" aria-controls=\"5979b6f0caa635823\" role=\"button\" data-toggle=\"collapse\" data-target=\"#5979b6f0caa635823\" href=\"#5979b6f0caa635823\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I submit progress in KM?<\/span><\/a><\/h4><\/div><div id=\"5979b6f0caa635823\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5979b6f0caa635823\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, you can! If you tap &#8216;add progress&#8217; in your account you&#8217;ll see the option there to add in your km.<\/p>\n<p>Your progress will be automatically converted into miles, and added to your totals!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-f122b7996bbaa1974 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f122b7996bbaa1974\"><a aria-expanded=\"false\" aria-controls=\"f122b7996bbaa1974\" role=\"button\" data-toggle=\"collapse\" data-target=\"#f122b7996bbaa1974\" href=\"#f122b7996bbaa1974\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I'm in a wheelchair, can I still get involved?<\/span><\/a><\/h4><\/div><div id=\"f122b7996bbaa1974\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f122b7996bbaa1974\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Definitely! We have wheelchair challenges available, just <a href=\"http:\/\/www.raceatyourpace.co.uk\/wheelchair\">click here to find out more<\/a>!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-d118ab79e5bbcf3a0 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d118ab79e5bbcf3a0\"><a aria-expanded=\"false\" aria-controls=\"d118ab79e5bbcf3a0\" role=\"button\" data-toggle=\"collapse\" data-target=\"#d118ab79e5bbcf3a0\" href=\"#d118ab79e5bbcf3a0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long do I have to complete my challenge?<\/span><\/a><\/h4><\/div><div id=\"d118ab79e5bbcf3a0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d118ab79e5bbcf3a0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You have the <strong>entire month<\/strong> to complete all of our challenges. Even if you join the challenge after the challenge has begun, all the miles or steps you&#8217;ve covered from 1st still count!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-328462b1ae21d16b4 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_328462b1ae21d16b4\"><a aria-expanded=\"false\" aria-controls=\"328462b1ae21d16b4\" role=\"button\" data-toggle=\"collapse\" data-target=\"#328462b1ae21d16b4\" href=\"#328462b1ae21d16b4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can my children take part with me?<\/span><\/a><\/h4><\/div><div id=\"328462b1ae21d16b4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_328462b1ae21d16b4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>They absolutely can! Under 16s can take part in run, walk, cycle, swim, step and wheelchair challenges, with distances selected especially for them! <a href=\"https:\/\/www.raceatyourpace.co.uk\/kids\">Click here<\/a> to find out more!<\/p>\n<p>We know that many children aren&#8217;t able to record the miles they cover, but if they want to keep track of their progress they can print and colour in their very own tracker, with a different design each month! <a href=\"https:\/\/www.raceatyourpace.co.uk\/trackers\">Click here to get yours<\/a>!<\/p>\n<p>Remember that your children will have their own profile inside your account, just tap the initials in the top right of your screen and choose &#8216;change profile&#8217; to see their challenges!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-med-tops faqs panel-5f8420c8d609d484b fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5f8420c8d609d484b\"><a aria-expanded=\"false\" aria-controls=\"5f8420c8d609d484b\" role=\"button\" data-toggle=\"collapse\" data-target=\"#5f8420c8d609d484b\" href=\"#5f8420c8d609d484b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">When will I receive my top?<\/span><\/a><\/h4><\/div><div id=\"5f8420c8d609d484b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5f8420c8d609d484b\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The training tops are sent out at the end of the challenge. All you need to do is mark your challenge as complete to let us know if you were able to complete your challenge or not. If you were, we will send your medal and top, if not just your top.<\/p>\n<p>If you purchase a clearance or club top then these will be despatched straight away.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-77e79f49c1e229c65 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_77e79f49c1e229c65\"><a aria-expanded=\"false\" aria-controls=\"77e79f49c1e229c65\" role=\"button\" data-toggle=\"collapse\" data-target=\"#77e79f49c1e229c65\" href=\"#77e79f49c1e229c65\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I live outside of the UK, am I still able to register?<\/span><\/a><\/h4><\/div><div id=\"77e79f49c1e229c65\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_77e79f49c1e229c65\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Absolutely! The challenges are open to everyone, everywhere. Unfortunately, if you&#8217;re outside the UK it is more expensive to post your pack so there is a \u00a35 P&amp;P charge.<\/p>\n<p>If you live in the US, please see our American site: <a href=\"http:\/\/www.raceatyourpace.com\/\">www.raceatyourpace.com<\/a><\/p>\n<div>As of January 2021, if you live in Sweden, Denmark or Switzerland please note that your country will now charge you import tax on any packs we send. We are not able to reimburse these charges.<\/div>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-49fba76c0c82d9a63 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_49fba76c0c82d9a63\"><a aria-expanded=\"false\" aria-controls=\"49fba76c0c82d9a63\" role=\"button\" data-toggle=\"collapse\" data-target=\"#49fba76c0c82d9a63\" href=\"#49fba76c0c82d9a63\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I've entered the challenge after the 1st. What miles can I count?<\/span><\/a><\/h4><\/div><div id=\"49fba76c0c82d9a63\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_49fba76c0c82d9a63\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Even if you sign up after 1st of the month, any miles you have covered from the start of the month will count towards your challenge. We always advise you to sign up as early as you can though.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-072475fae93c26a1d fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_072475fae93c26a1d\"><a aria-expanded=\"false\" aria-controls=\"072475fae93c26a1d\" role=\"button\" data-toggle=\"collapse\" data-target=\"#072475fae93c26a1d\" href=\"#072475fae93c26a1d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What happens if I\u2019m not able to complete my challenge?<\/span><\/a><\/h4><\/div><div id=\"072475fae93c26a1d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_072475fae93c26a1d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>If it\u2019s looking like you\u2019re not going to be able to complete your challenge, please don\u2019t worry! You can log in before marking your challenge as complete to lower your target distance so you can still get your medal! Alternatively, you can <a class=\"highlight-txt-link\" href=\"mailto:info@raceatyourpace.co.uk?subject=New Website Enquiry\">email us<\/a> to add a personalised distance medal to your challenge and your medal will be engraved with your total distance, even if it\u2019s not your original target. This will also need to be done before the challenge is marked complete though.<\/p>\n<p>If you get to the end of the month and haven\u2019t been able to complete your challenge, don\u2019t forget you can still receive your training top if this was added to your entry. Just make sure you close your challenge and let us know you weren&#8217;t able to complete your miles.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-ced8e1b28b47b4414 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ced8e1b28b47b4414\"><a aria-expanded=\"false\" aria-controls=\"ced8e1b28b47b4414\" role=\"button\" data-toggle=\"collapse\" data-target=\"#ced8e1b28b47b4414\" href=\"#ced8e1b28b47b4414\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I can't see my children's challenges, where are they?<\/span><\/a><\/h4><\/div><div id=\"ced8e1b28b47b4414\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ced8e1b28b47b4414\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>If you have challenges for more than one person in your account, you\u2019ll just need to switch profiles to see the other person\u2019s challenge. Just tap the initials in the top right of your screen and choose \u2018<strong>profiles<\/strong>\u2019.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-annual-pass faqs panel-df914632e404d5282 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_df914632e404d5282\"><a aria-expanded=\"false\" aria-controls=\"df914632e404d5282\" role=\"button\" data-toggle=\"collapse\" data-target=\"#df914632e404d5282\" href=\"#df914632e404d5282\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How much is the Annual Pass?<\/span><\/a><\/h4><\/div><div id=\"df914632e404d5282\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_df914632e404d5282\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>We&#8217;re really proud to say the Annual Pass prices have remained the same for the past 2 years! UK Annual Passes are \u00a3130.00 for adults and \u00a398.00 for kids.<\/p>\n<p>International passes are \u00a3185.00 for adults and \u00a3153.00 for kids.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-annual-pass faqs panel-3bf3ca1870ce0e814 fusion-toggle-no-divider\" style=\"--awb-title-color:#e61973;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3bf3ca1870ce0e814\"><a aria-expanded=\"false\" aria-controls=\"3bf3ca1870ce0e814\" role=\"button\" data-toggle=\"collapse\" data-target=\"#3bf3ca1870ce0e814\" href=\"#3bf3ca1870ce0e814\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I enter with my Annual Pass?<\/span><\/a><\/h4><\/div><div id=\"3bf3ca1870ce0e814\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3bf3ca1870ce0e814\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You can enter each month\u2019s challenge on the usual entry form. Just select your challenge and distance, then when you reach the checkout your pass and discount will be automatically applied to your account!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-annual-pass faqs panel-4a59002a682392627 fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4a59002a682392627\"><a aria-expanded=\"false\" aria-controls=\"4a59002a682392627\" role=\"button\" data-toggle=\"collapse\" data-target=\"#4a59002a682392627\" href=\"#4a59002a682392627\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I enter different challenges and distances each month?<\/span><\/a><\/h4><\/div><div id=\"4a59002a682392627\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4a59002a682392627\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Absolutely! You can enter whichever challenge and whichever distance you like, and this can change each month. For example, if you\u2019d like to walk one month and swim another, that\u2019s fine!<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default faq-challenges faqs panel-3f07be4d375add14c fusion-toggle-no-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3f07be4d375add14c\"><a aria-expanded=\"false\" aria-controls=\"3f07be4d375add14c\" role=\"button\" data-toggle=\"collapse\" data-target=\"#3f07be4d375add14c\" href=\"#3f07be4d375add14c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do you donate to charity?<\/span><\/a><\/h4><\/div><div id=\"3f07be4d375add14c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3f07be4d375add14c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Race At Your Pace are pleased to support a range of charities. Whilst we&#8217;re not able to support every worthwhile cause, we like to donate where we can.<a href=\"http:\/\/www.raceatyourpace.co.uk\/charities\"> Click to see who we have donated to here <\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><script>\nwindow.addEventListener('load', function(){\n  document.querySelectorAll('.topic-box .faq-topic').forEach(function(box){\n    box.addEventListener('click', function(){\n      document.querySelectorAll('.faq-container .faqs, #faqs.accordian, .get-in-touch').forEach(function(tu){\n        tu.classList.remove('hide-faq');\n      });\n      document.querySelectorAll('a.faq-menu-active').forEach(function(wu){\n      \twu.classList.remove('faq-menu-active');\n      });\n      \n      if(box.getAttribute('id') != 'faq-show-all'){\n        let x = box.getAttribute('id');\n        jQuery('.faq-container .faqs:not(.' + x +')').addClass('hide-faq');\n      }\n      \n      box.classList.add('faq-menu-active');\n\t});\n  });\n});\n\/*\njQuery('.topic-box .faq-topic').click(function() {\n  jQuery('.faq-container .faqs, #faqs.accordian, .get-in-touch').removeClass('hide-faq');\n  jQuery('.topic-box .faq-topic').removeClass('faq-menu-active');\n  jQuery(this).addClass('faq-menu-active');\n  if(!jQuery(this).is(\"#faq-show-all\")) {\n    var x = jQuery(this).attr('id');\n    jQuery('.faq-container .faqs:not(.' + x +')').addClass('hide-faq');\n  }\n});\n\nvar distance = jQuery('.topic-box').offset().top - 100;\n\njQuery(window).scroll(function() {\n    if ( (jQuery(this).scrollTop() >= distance) && (jQuery('.topic-box a').hasClass('faq-menu-active') ) ) {\n        jQuery('.topic-box').addClass('custom-fixed');\n    } else {\n        jQuery('.topic-box').removeClass('custom-fixed');\n    }\n});\n\n*\/\n<\/script><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-first fusion-no-small-visibility\" style=\"--awb-bg-size:cover;--awb-margin-top:0px;width:20%;width:calc(20% - ( ( 4% ) * 0.2 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_3_5 3_5 fusion-three-fifth fusion-column-last get-in-touch hide-faq\" style=\"--awb-padding-top:40px;--awb-padding-right:5vw;--awb-padding-bottom:40px;--awb-padding-left:5vw;--awb-bg-color:#edf4f5;--awb-bg-color-hover:#edf4f5;--awb-bg-size:cover;--awb-margin-top:0px;width:60%;width:calc(60% - ( ( 4% ) * 0.6 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top:0px;--awb-margin-bottom:0.5rem;--awb-margin-top-small:0px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30.006;line-height:1.2;\">Still can&#8217;t find an answer?<\/h2><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:18;--minFontSize:18;line-height:1.8;\"><p style=\"text-align: center;\">Get in touch with our team!<\/p><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p style=\"text-align: center; margin: 0 !important;\"><a class=\"bttn-mrgn custom-bttn pink-bttn border-bttn\" style=\"margin: 0 !important;\" href=\"https:\/\/www.raceatyourpace.co.uk\/contact\/\">Get in Touch<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ | Running, Walking, Swimming &amp; Cycling Virtual Challenges | Race At Your Pace<\/title>\n<meta name=\"description\" content=\"What is a virtual challenge? Can children enter? Do I have to run? View our frequently asked questions here and find out more about virtual challenges.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.raceatyourpace.co.uk\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Running, Walking, Swimming &amp; Cycling Virtual Challenges | Race At Your Pace\" \/>\n<meta property=\"og:description\" content=\"What is a virtual challenge? Can children enter? Do I have to run? 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